Shipping Policy
Fast, secure, and reliable delivery to your doorstep
Free Shipping
No minimum order required. Free shipping on all devices to all our service areas.
Fast Delivery
Most orders ship within 24 hours and arrive within 3-7 business days.
Secure Packaging
All devices are carefully packaged and insured during transit.
Order Tracking
Track your package from our warehouse to your door with real-time updates.
Shipping Zones & Delivery Times
We deliver to multiple countries across Central America, the Caribbean, and North America
Delivery Time: 2-5 business days
Shipping Cost: Free
Carriers: FedEx, UPS, USPS
Tracking: Real-time tracking available
Special: Same-day delivery in Austin, TX
Delivery Time: 3-7 business days
Shipping Cost: Free
Carriers: Correos de Nicaragua, DHL
Coverage: Managua and all major cities
Special: Same-day delivery in Managua
Delivery Time: 3-7 business days
Shipping Cost: Free
Carriers: Honducor, DHL Express
Coverage: Tegucigalpa, San Pedro Sula, and major cities
Special: Express delivery available
Delivery Time: 5-10 business days
Shipping Cost: Free
Carriers: TTPost, FedEx Caribbean
Coverage: Both Trinidad and Tobago islands
Special: Port of Spain same-day delivery
Delivery Time: 7-14 business days
Shipping Cost: Free
Carriers: St. Kitts Postal Service, DHL
Coverage: Both St. Kitts and Nevis
Special: Express delivery to Basseterre
Shipping Information
| Service | Processing Time | Delivery Time | Cost | Tracking |
|---|---|---|---|---|
| Standard Shipping | 1-2 business days | 3-7 business days | Free | Yes |
| Express Shipping | Same day | 1-3 business days | Free | Yes |
| Same-Day Delivery | 2-4 hours | Same day | Free | Real-time |
Important Shipping Notes
Processing Time
Orders placed before 2:00 PM local time ship the same day. Orders after 2:00 PM ship the next business day.
Business Days
Shipping times exclude weekends and holidays. Deliveries are made Monday through Saturday in most areas.
Delivery Address
We deliver to residential and business addresses. Someone must be present to sign for valuable shipments.
Insurance
All shipments are fully insured. We're responsible for any damage or loss during transit.
Packaging
Devices are packaged in discrete, secure boxes with no external branding for security.
Notifications
Receive SMS and email updates at every step of the shipping process.
Questions About Shipping?
Our customer service team is here to help with any shipping questions or concerns.
Shipping Hotline: +1 (800) 555-TECH
Email: shipping@swappie.shop
Hours: Monday to Saturday, 9:00 AM - 8:00 PM