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Terms and Conditions

Please read these terms carefully before using our services

Last Updated: January 1, 2024

1. Agreement to Terms

By accessing and using TechZone's website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and customers of TechZone services across all our locations and platforms.

2. Use of Our Services

Permitted Use

You may use our services for lawful purposes only. You agree to:

  • Provide accurate and current information
  • Use our services in compliance with applicable laws
  • Respect intellectual property rights
  • Not interfere with our systems or security

Prohibited Use

You may not:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Impersonate another person or entity

3. Products and Services

Product Descriptions

We strive to provide accurate descriptions of our refurbished devices. However, we do not warrant that product descriptions are accurate, complete, or error-free.

Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Pricing

Prices are subject to change without notice. The price applicable to your order will be the price displayed at the time of purchase.

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance by TechZone. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Inability to verify payment information

Payment Terms

Payment must be made in full before shipment. We accept:

  • Bank transfers
  • Credit and debit cards
  • Cash on delivery (where available)

5. Shipping and Delivery

Shipping Policy

We ship to addresses within our service areas. Shipping times are estimates and may vary based on location and product availability.

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

Delivery Issues

You must notify us within 48 hours of delivery of any issues with your order, including damaged or missing items.

6. Returns and Refunds

Return Policy

We offer a 30-day return policy for unused products in original condition with all accessories and packaging.

Return Process

  • Contact customer service to initiate a return
  • Receive return authorization and instructions
  • Ship the item back within the specified timeframe
  • Refund will be processed upon receipt and inspection

Non-Returnable Items

Certain items cannot be returned, including:

  • Products damaged by misuse
  • Items missing original packaging
  • Products beyond the return period

7. Warranty

All products come with a 12-month limited warranty covering manufacturing defects and hardware failures. Please refer to our Warranty Policy for complete details.

8. Limitation of Liability

To the maximum extent permitted by law, TechZone shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our products or services
  • Unauthorized access to your data
  • Statements or conduct of third parties
  • Any other matter relating to our services

Our total liability shall not exceed the amount paid for the specific product or service.

9. Indemnification

You agree to indemnify and hold TechZone harmless from any claims, damages, costs, and expenses arising from your use of our services or violation of these terms.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of TechZone and is protected by copyright and trademark laws.

You may not reproduce, distribute, or create derivative works without our written permission.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction where the purchase is made:

  • USA: Texas State Law
  • Nicaragua: Laws of Nicaragua
  • Honduras: Laws of Honduras
  • Trinidad & Tobago: Laws of Trinidad & Tobago
  • St. Kitts & Nevis: Laws of St. Kitts & Nevis

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Email: legal@techzone-usa.com
  • Phone: +1 (800) 555-TECH
  • Address: TechZone USA, Legal Department, 1234 Tech Boulevard, Austin, TX 78701